Faq
Do you have a question? If your question does not appear in the list below, please contact us and we'll be happy to provide you with an answer as quickly as we can.
Do you have a question? If your question does not appear in the list below, please contact us and we'll be happy to provide you with an answer as quickly as we can.
- Yes, Dairyland uses Canadian milk. In fact, 100% of Dairyland milk comes from Canadian farmers, with one exception: our aerosol whipped cream, which is produced in the USA.
From Milk and Cream to Cottage Cheese, Butter, Sour Cream, Yogurt, and Buttermilk, Dairyland is committed to crafting high-quality dairy products right here in Canada, using milk sourced from Canadian farms. There’s no compromise on taste or quality—just delicious, Canadian-made dairy that families can trust.
Check out Dairyland's Canadian Dairy Guide. - Yes, Dairyland is proudly Canadian!
Rooted in Canada for over a century, Dairyland began with the Fraser Valley Milk Producers’ Association and has grown from delivering milk to local neighbourhoods to filling dairy aisles across Western Canada.
Since the opening of our Burnaby dairy plant in 1964, we’ve been committed to bringing high-quality dairy to Canadian families. Today, we continue that tradition at our state-of-the-art facility in Port Coquitlam, we proudly deliver dairy products that Canadians love.
We’re honoured to be a part of your kitchen, and grateful you’ve saved us a spot at the table for generations. - No, Dairyland's organic milk does not contain antibiotic residue. Strict guidelines and testing are in place to make sure all our milk is safe and free of antibiotics by the time it reaches you.
On organic farms, antibiotics are used only when necessary to treat a sick cow, and even then, only up to twice a year per cow. After treatment, there’s a longer withdrawal period before the milk can be used again. If a cow needs antibiotics more than twice a year, she’s permanently removed from the organic milk supply. So you can feel confident knowing that organic milk is both responsibly produced and thoroughly tested for safety. - Not necessarily. Organic milk still contains lactose, just like regular milk. If you're lactose intolerant, you’ll want to look for lactose free milk, which is made by adding the lactase enzyme to break down the naturally occurring milk sugar (lactose) into a form that’s easier to digest.
And good news—Dairyland offers lactose free options, including chocolate milk, so everyone can enjoy the taste of milk at the kitchen table!
Curious to know more? Go read our article "Understanding lactose free milk or dairy and how it can benefit you" - Organic dairy cows are fed a certified organic diet, which includes hay, fresh or dried fodder, and silage, along with approved supplements like vitamins and minerals. These feeds are grown without synthetic fertilizers, pesticides, GMOs, or animal by-products. Organic farmers follow strict standards to ensure their cows eat clean, natural, and responsibly grown food.
- From a nutritional standpoint, organic milk and regular milk offer the same core benefits—both are excellent sources of calcium, protein, and vitamins A and D.* The main distinction lies in how they’re produced. Organic milk comes from farms that follow specific agricultural practices.
*Note: Some products, like Joyya and our 18g Protein Beverages, are made using different processes that concentrate protein, which may result in a different nutritional profile. - The taste of milk —regardless of whether it is organic or regular— can vary slightly, but not because of how it’s produced. What really affects the flavour are things like the location of the farm, the breed of the cow, the type of feed, and even the season.
- Producing organic milk comes with higher costs for both dairy farmers and processors. That’s because earning and maintaining organic certification requires strict adherence to specific production methods, standards, and regulations.
On top of that, organic milk must be collected, transported, and processed separately from regular milk, which also increases the overall cost. All of these factors help explain why organic milk is typically priced higher than regular milk. - Milk is best enjoyed by the expiration date to ensure its fresh taste and microbial quality, especially if it’s unopened and has been stored properly between 1°C and 4°C.
- If milk is always stored at the proper temperature (between 1 and 4 degrees Celsius), it will be fresh tasting if consumed before the best before date on the carton. Did your milk carton sit in your warm car for a few hours on your way home from the grocery store? Did you leave it on your kitchen counter? Is your refrigerator temperature higher than 4 °C? These are some common reasons why milk warms up and goes sour before the best before date. For great tasting milk, keep it cold at all times.
- Saputo is no longer advising for any of our dairy products to be frozen. There is no food safety risk associated with freezing product. However there could be significant quality impacts such as performance, taste, texture etc. Saputo is not liable for any complaints which occur after freezing product.
It’s actually quite simple. For maximum freshness and enjoyment, it’s best to keep milk as cool as possible — ideally between 1° and 4° Celsius. Store milk in the original container to safeguard quality and freshness. If your trip home from the grocery store takes a while, that’s ok. Just make sure you bring an insulated cooler with you to be on the safe side. In your fridge, make sure your milk is kept on the shelves where it can get nice and cold. But what happens if your milk is accidentally left at room temperature for a half hour? Well, you’d better make another trip to the grocery store, because it is likely not safe to drink. And one more thing — be sure to keep all your dairy products away from strong-smelling foods.
- Yes, it sure does—and just the right amount!
In skim, 1%, and 2% milk, vitamin A is added to ensure you get at least 1,200 IU per 852 mL, which equals about 12% of your daily value in a 250 mL serving.
As for 3.25% homogenized milk, there’s no need to add vitamin A—it naturally contains enough thanks to its higher fat content. So no matter which type you choose, milk helps you get a healthy boost of this essential vitamin. That's right, there's no surprise about The Nutritional Benefits of Dairy Products! - Absolutely! Milk provides at least 5 micrograms of vitamin D per 250 mL, which means every 250 mL serving delivers 25% of your daily value.
Vitamin D is essential—it helps your body absorb and use calcium and phosphorus, playing a key role in the formation and maintenance of strong bones and teeth.
Since vitamin D is a fat-soluble vitamin, some of it is lost when the fat is removed to make skim, 1%, or 2% milk. That’s why, by law, it’s added back to specific levels in these milks.
The added vitamin D comes from a non-animal, synthetic source—specifically, lanolin extracted from sheep’s wool.
So no matter which type of milk you enjoy, you’re getting a delicious source of vitamin D—and your bones will thank you! - Milk naturally contains vitamin A and vitamin D, which are both fat-soluble vitamins. That means when the fat is removed to make skim, 1%, or 2% milk, some of these naturally occurring vitamins are lost. To make sure you still get the same benefits, federal regulations require that vitamins A and D be added back to specific levels.
The added vitamins come from non-animal, synthetic sources:
- Vitamin A is derived synthetocally with palmitate
- Vitamin D comes from lanolin, which is extracted from sheep’s wool
These vitamins are essential for your health:
- Vitamin A supports night vision, keeps your skin and membranes healthy, and helps with normal bone and tooth development
- Vitamin D helps your body absorb and use calcium and phosphorus, playing a key role in the formation and maintenance of strong bones and teeth
So no matter which type of milk you choose, you’re still getting these important nutrients in every glass! - Yes, it sure does! No matter which type of Dairyland milk is your favourite, they’re all an excellent source of calcium, which aids in the proper functionning of the body.
- Milk contains lactose, the natural sugar that’s naturally present in milk—there’s no sugar added to plain milk, just what nature provides.*
*Note: This applies to plain milk. Flavoured milks may contain added sugars. - No, Dairyland milk does not contain artificial growth hormones. In Canada, the use of artificial hormones like recombinant bovine somatotropin (rbST) is strictly prohibited in dairy production to protect animal welfare. As a result, all Canadian milk—including Dairyland's—is produced without these synthetic additives. Dairyland is indeed committed to providing high-quality milk made from 100% Canadian milk, free from artificial growth hormones.
Glad you asked! The main difference is how much fat is in the milk. All milk naturally contains fat, and the percentage on the label tells you how much per 100g:
- Skim milk has less than 0.5% fat
- 1% milk has 1g of fat
- 2% milk has 2g of fat
- Homogenized milk has 3.25g of fat
So, skim milk is the lowest in fat, while homogenized milk is the richest. It all comes down to your personal taste and nutritional preferences!
Consult our Comprehensive Guide to understand The Different Types of Milk and Dairy Beverages!No, skim milk is not lactose free. While the fat is removed during processing, the lactose (natural milk sugar) remains. That means skim milk contains just as much lactose as regular milk.
That being said—good news! Dairyland offers a great selection of lactose free milks and creams, so you can enjoy the taste and benefits of dairy.- Not at all! Skim milk contains all the same nutrients as other milk. And the best part? Less fat and fewer calories than our 1%, 2% and homogenized milk. In fact, one serving of our skim milk has less than 0.5 g of fat for 100g of milk making it a pretty guilt-free (and delicious) snack.
- All milk contains a certain amount of fat. These percentages just reflect how much is actually in the milk. Skim milk has less than 0.5% fat or less than 0.5 g fat per 100 g of milk.
- We are pleased to report that Dairyland products do not contain any nuts or peanuts, and we don’t use peanut oil, peanut seeds, or any ingredients that could pose a risk for people with these allergies. Even better—nuts and peanuts are not allowed in our processing areas, and our manufacturing processes are designed with safety in mind. You can trust Dairyland products to be a safe and worry-free choice!
- Homogenization means that the milk fat globules are physically broken up by specialized equipment into very small particles. This process keeps the fat particles evenly distributed throughout the milk and prevents it from floating up to the top of the container for a uniform milk.
- Good news : pasteurized milk keeps all its key nutrients! The levels of calcium, protein and vitamin A remain unchanged after pasteurization. So you can enjoy safe, great-tasting milk without missing out on nutrition.
- Yes, absolutely! All of our organic milk is pasteurized before it reaches your glass. Pasteurization involves heating the milk to a specific temperature for a set amount of time to destroy harmful microorganisms, making the milk safe to drink—without altering its taste or quality.
In fact, current legislation makes it illegal to sell or give away raw milk or cream anywhere in Canada. Pasteurization not only ensures safety, but it also preserves the milk’s nutritional value, so you get a product that’s both safe and nutritious. - In Canada, it's illegal to sell or give away raw milk or cream, including raw organic milk. This is because pasteurization is required by law to ensure milk is safe to drink—it eliminates harmful bacteria without affecting the milk’s nutritional value. So, while you won’t find raw milk for sale, you can still enjoy safe, nutritious, and delicious pasteurized organic milk from your local grocery store.
Dairyland milk jugs are made of HDPE, and they are recyclable in Canada through most curbside programs, and in some provinces, they’re also part of a deposit-refund system—check your local guidelines for exact details.
Yes, our milks are certified kosher. Please note this does not include eggnogg and buttermilk products.
Looking for Dairyland products near you? Here is a list of where to buy Dairyland milk, cream and other dairy products in your area. If your local store doesn't carry our products, we encourage you to speak to your grocery store's manager to let them know you're looking for it!
